08 – Okta

Sure, they'll pickup the phone.
For $20,000!

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The sales team from IBM, DEC, Data General, and Xerox were noted for their arrogance and uniformity during the prior century. In 2019, I heard echoes of that sort of arrogance from Okta – a firm specializing in user authentication and identity management – the tools one needs to simplify logging into internet-based software. Listen in on a sales call, and step through a catastrophic failure with our team.

Transcript

Keywords

Okta, IBM, DEC, Data General, DG, identity management, user authentication, women and innovation, historical perspective of cloud computing, software architecture, building a SaaS application,