crisis management

11 | PST Baby: Primary, Secondary, Tertiary

“What could possibly go wrong?”
Around here, if there is one plan there are three plans. We’ve got to have the primary plan, then the backup plan then the other plan for when it all goes entirely wrong. PST – a reminder to start with a primary plan, a secondary plan, and a tertiary plan. Embracing failure may improve our lives, our work, and our teams.